Powerful phrases for dealing with difficult people : over 325 ready-to-use words and phrases for working with challenging personalities
Title:
Powerful phrases for dealing with difficult people : over 325 ready-to-use words and phrases for working with challenging personalities
Author:
ISBN:
9781490617121
Publication Information:
Prince Frederick, MD : Recorded Books, p2014.
Physical Description:
6 sound discs (6 hr., 45 min.) : digital ; 4 3/4 in.
Series:
General Note:
Unabridged.
Compact disc.
Title from container.
Recording originally produced by Gildan Media Corp., p2014.
Genre:
Added Corporate Author:
Local Subject:
Summary:
There's no escaping problematic personalities. Learn to build positive, productive relationships with everyone in your workplace. This trouble-shooting guide is organized for quick look up, helping you identify situations that push your emotional buttons, and offering tools for defusing potentially explosive situations.