Foreword / Adele Faber -- Part I: The essential toolbox. Tools for handling emotions : what's all the fuss about feelings? : when kids don't feel right, they can't behave right -- Tools for engaging cooperation : feelings schmeelings, she has to brush her teeth : getting kids to do what they have to do -- Tools for resolving conflict : avoiding combat on the home front : replacing punishment with more peaceful, effective solutions -- Tools for praise and appreciation : not all odes are equal : ways to praise that will help, not hinder -- Tools for kids who are differently wired : will this work with my kid? : modifications for kids with autism and sensory issues -- The basics : you can't talk your way out of these : conditions under which the tools won't work -- Part II: The tools in action. Food fights : the battle at the kitchen table -- Morning madness : escaping the intense gravitational pull of your home -- Sibling rivalry : give the baby back! -- Shopping with children : mayhem at the market -- Lies : kids and the creative interpretation of reality -- Parents have feelings, too -- Tattling : snitches and whistle-blowers -- Cleanup : the dirtiest word -- Doctor's orders : medicine, shots, blood draws, and other horrors -- Shy kids : fear of friendly folks -- Little runaways : kids who take off in the parking lot and other public places -- Hitting, pinching, poking, punching, pushing : I barely touched him! -- Sleep : the holy grail -- When parents get angry! -- Troubleshooting : when the tools don't work.