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Summary
Summary
The Civil War was the first "modern war." Because of the rapid changes in American society, Abraham Lincoln became president of a divided United States during a period of technological and social revolution. Among the many modern marvels that gave the North an advantage was the telegraph, which Lincoln used to stay connected to the forces in the field in almost real time.
No leader in history had ever possessed such a powerful tool to gain control over a fractious situation. An eager student of technology, Lincoln (the only president to hold a patent) had to learn to use the power of electronic messages. Without precedent to guide him, Lincoln began by reading the telegraph traffic among his generals. Then he used the telegraph to supplement his preferred form of communication--meetings and letters. He did not replace those face-to-face interactions. Through this experience, Lincoln crafted the best way to guide, reprimand, praise, reward, and encourage his commanders in the field.
Mr. Lincoln's T-Mails tells a big story within a small compass. By paying close attention to Lincoln's "lightning messages," we see a great leader adapt to a new medium. No reader of this work of history will be able to miss the contemporary parallels. Watching Lincoln carefully word his messages--and follow up on those words with the right actions--offers a striking example for those who spend their days tapping out notes on computers and BlackBerrys.
An elegant work of history, Mr. Lincoln's T-Mails is an instructive example of timeless leadership lessons.
Reviews (2)
Booklist Review
The Internet has sparked interest in its predecessor, the telegraph (Tom Standage's The Victorian Internet, 1998); here is a case study in the trend. Applying early adopter buzzwords to Lincoln, Wheeler's inquiry into his use of the telegraph has the spirit of a management consultant appraising a client's leadership style. The author relates that Lincoln personally sent out 1,000 telegrams during the Civil War, learning along the way what was or wasn't effective. Initially an intermittent user, Lincoln at times was so reliant on rapid communication that he spent nights at the War Department's telegraph office. Every Lincoln reader is familiar with this image, and Wheeler taps into this common memory by quoting Lincoln's telegraphic words on these occasions. They group most numerously around specific battles (e.g., 1862's Second Battle of Bull Run) and Lincoln's reprieves of condemned soldiers. Expanding on this footnote to history, Wheeler shows a Lincoln groping for a best-use of new technology and learning the limitations of the killer app. --Gilbert Taylor Copyright 2006 Booklist
Library Journal Review
Wheeler (Take Command: Leadership Lessons from the Civil War), a former CEO of high-tech companies, casts Abraham Lincoln as the first "modern" president in realizing the potential of the new technologies of his day, especially the telegraph, which shrank time and space and made centralized management possible. Lincoln, who camped out at the telegraph office reading dispatches and sending messages, matured rapidly in his understanding of the telegraph's value. With an open mind toward technology, a practical approach to management, and a capacity to fit details into larger patterns, Lincoln used the telegraph to get information directly from the field, to monitor military actions, to convey his strategic and even tactical thinking to his commanders, to coordinate political mobilization across the Union, and to control the flow of information through his administration. He succeeded as a war leader, says Wheeler, because he learned to manage the news and shape public thinking and policy by communicating directly with multiple interests. If Wheeler sometimes exaggerates the effects of the telegraph in "winning the war," he taps out a lively account that crackles with revealing anecdotes and insights, offering new ways to appreciate Lincoln's genius as a policymaker. Highly recommended for public and academic libraries.-Randall M. Miller, Saint Joseph's Univ., Philadelphia (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.
Excerpts
Excerpts
Mr. Lincoln's T-Mails The Untold Story of How Abraham Lincoln Used the Telegraph to Win the Civil War Chapter One Electronic Leadership What became of our forces which held the bridge till twenty minutes ago, as you say?" the president of the United States telegraphed a Union army colonel during the 1862 Battle of Second Manassas (Bull Run). For the second time in 13 months the Confederate army was thrashing Lincoln's troops on the ground around Manassas, Virginia, just outside the Federal capital. During the first battle the president followed the lead of his military advisors and patiently awaited the final news from the battlefield. It was different the second time around. Abraham Lincoln was fully engaged, making inquiries and receiving reports from the battlefield. The tool that allowed the president to become so engaged was the telegraph. Like most of the people it represented, the U.S. government was slow in awakening to the opportunity presented by the telegraph. When Lincoln took office, if a government agency wished to send a telegram an employee was sent to queue up at the central telegraph office. At the outbreak of the war even an agency as essential as the War Department was not connected to the telegraph network. Like his countrymen and his government, Abraham Lincoln had to learn how to use the telegraph. Lincoln's challenge, of course, was that his learning curve occurred amidst a military conflict to determine the fate of the national union. The First Battle of Manassas (Bull Run) occurred four months into the Lincoln presidency. In the slightly more than a year between the first battle and the rematch on the same ground, Abraham Lincoln discovered the power of the telegraph to project his voice, as well as to extend his eyes and ears. As he grew in his role as a national leader, Lincoln simultaneously progressed in how he applied what he sometimes called "lightning messages" to extend that leadership. First Manassas (Bull Run) was the first major battle of the Civil War. As the newspaper headlines cried "Forward to Richmond!" the new chief executive pushed his generals to take action. The route to the Confederate capital of Richmond ran through Manassas, Virginia, approximately 30 miles outside of Washington, a railroad junction at the mouth of a key pass through the Blue Ridge Mountains. There, on the plain beside a small, steep-sided stream named Bull Run, General Irvin McDowell planned to attack the Rebels, while another Union force on the opposite side of the Blue Ridge kept the Rebels in that area bottled up and out of the action. The Union army's plan was based on the old realities of horse-mounted messengers and plodding troop marches. The new reality was an expanded battlefield made possible by two new civilian technologies: speedy telegraph messages and troops transported by rail. The application of these two technologies determined the outcome of the battle. The telegraph summoned transport trains and Rebel troops to an historic event. It was the first time in the history of warfare that troops would be transported directly to the field of battle by train. After giving the slip to the Union force that was supposed to keep them caged, Confederate soldiers were loaded into boxcars. The troops moved faster than any army in history; one moment they were too far from the action to be decisive, the next moment they were on the battlefield. Their arrival turned the tide on July 21, 1861. Lincoln and the other national leaders in Washington could hear the cannons' thunder on the horizon. Yet there was an almost unreal lack of involvement with the first engagement at Manassas. General-in-Chief Winfield Scott, hero of the Mexican War but now fighting a new war by the same old rules, was so accepting of the tradition of being unable to communicate rapidly with the front that he took a nap during the battle. The president had to awaken him as the battle raged. Prior to First Manassas, Andrew Carnegie, who began his career as a telegraph operator for the Pennsylvania Railroad, was placed in charge of extending the telegraph lines across the Potomac into occupied Rebel territory. By the time of the battle, however, the line reached only as far as Fairfax Court House, about 10 miles from Bull Run. In a hybrid of the old and new, messengers galloped from the battlefield to the end of the telegraph line carrying news. "Lincoln hardly left his seat in our office and waited with deep anxiety for each succeeding despatch," recorded the telegraph office manager.* Initial reports were of a Union victory. No doubt relieved, the president went for a stress-reducing carriage ride. When he returned half an hour later, the news was dramatically different. The rail-transported Rebel troops had arrived in the nick of time and routed the Union force. Lincoln's army was fleeing back to Washington in disarray. There was fear for the safety of the capital. Thirteen months later, when the armies clashed again along Bull Run, it was a decidedly different Abraham Lincoln who took up residence in the War Department telegraph office. The telegraph office had become his Situation Room, where the president not only monitored events through incoming messages but also initiated communications directly to the field. Lincoln became so involved with the flow of information during Second Manassas that he did not return to the White House for sleep, preferring instead a cot that had been set up in the telegraph office. Unable to communicate with his key generals because the Rebel movement had cut their telegraph lines, Lincoln opened a telegraphic dialog with a subordinate officer that continued over the next several days. The telegrams between Lincoln and Colonel Herman Haupt were at one point the national leadership's best source of information. It was another historic moment: a national leader electronically engaged in monitoring the activities of a battle at which he was not present. Throughout the entire history of armed conflict, the ability to have a virtually instantaneous exchange between a national leader at the seat of government . . . Mr. Lincoln's T-Mails The Untold Story of How Abraham Lincoln Used the Telegraph to Win the Civil War . Copyright © by Tom Wheeler. Reprinted by permission of HarperCollins Publishers, Inc. All rights reserved. Available now wherever books are sold. Excerpted from Mr. Lincoln's T-Mails: The Untold Story of How Abraham Lincoln Used the Telegraph to Win the Civil War by Tom Wheeler All rights reserved by the original copyright owners. Excerpts are provided for display purposes only and may not be reproduced, reprinted or distributed without the written permission of the publisher.
Table of Contents
Acknowledgments | p. ix |
Introduction | p. xiii |
1 Electronic Leadership | p. 1 |
2 Messages by Lightning | p. 17 |
3 The Telegraph Creates a President | p. 31 |
4 Electronic Breakout | p. 46 |
5 After the Breakout | p. 68 |
6 New Electronic Challenges | p. 93 |
7 Commanding Through the Inbox | p. 110 |
8 Even with Technology, It's All about People | p. 130 |
9 Building the Modern Leadership Model | p. 142 |
10 The Last Lap | p. 164 |
11 "Now He Belongs to the Ages" | p. 179 |
Notes | p. 187 |
Bibliography | p. 207 |
Index | p. 215 |